Archive of posts - Customer Journey Mapping

Customer Journey Map: Definition with Examples 21 January 2020 | 16 min read
Customer Journey Map: Definition with Examples

Improved customer service, customer loyalty, and increased ROI; 3 things that every organization wishes they could achieve overnight. It’s possible, although not overnight, but with the right tools and the effort.

Sales Process Flowchart: Optimize Sales Processes for Better ROI 01 July 2022 | 17 min read
Sales Process Flowchart: Optimize Sales Processes for Better ROI

A well-structured sales process flowchart is essential for streamlining sales operations, improving efficiency, and driving revenue growth. By visually mapping out each stage of the sales journey, businesses can identify bottlenecks, optimize workflows, and enhance overall sales performance.